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Common Questions

My call won't connect

Check your internet connection and microphone permissions in your browser. Make sure you've saved a valid payment method.

I was charged incorrectly

Check your call history in the app for itemized receipts. Email us at billing@dialleap.com with the call ID and we'll investigate.

How do I update my payment method?

Go to your account settings in the app, click "Update" on your saved card, and enter your new payment details.

Can I get a refund?

We offer refunds for service errors or unauthorized charges. Contact support@dialleap.com with your call details.