Privacy Policy

Last updated: January 2025

1. Information We Collect

Account Information: When you sign up, we collect your email address and create a secure user account.

Payment Information: We use Stripe to process payments. Your credit card information is securely stored by Stripe and never touches our servers. We only store the last 4 digits and card brand for display purposes.

Call Records: We store call history including phone numbers dialed, call duration, cost, and timestamps to provide service and billing.

Usage Data: We collect technical information like IP address, browser type, and device information to improve our service.

2. How We Use Your Information

  • To provide and maintain our calling service
  • To process payments for calls made
  • To send you call receipts and account notifications
  • To improve our service and develop new features
  • To prevent fraud and ensure platform security
  • To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We share data only with:

  • Stripe: For payment processing
  • Twilio: For call routing and telephony services
  • Supabase: For secure data storage and authentication
  • Law Enforcement: When required by law

4. Data Retention

We retain your account information and call records for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law (e.g., for tax purposes).

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your call history
  • Opt out of marketing communications

6. Security

We use industry-standard security measures including encryption, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our service.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@dialleap.com